Catering and Housekeeping

Catering

The Hospice kitchen is open throughout the day catering not only for patients, but also for visitors, staff and functions.

Out of hours there are snacks available including sandwiches, soup, toast, rice pudding and other snack food, offered by volunteers or nursing staff.

For visitors we now have a vending machine available offering a selection of cold food, cold drinks, crisps and chocolate bars.
 

Every day our in-house catering team prepares and serves traditional home made food, using good quality fresh ingredients from our local suppliers.
 

As part of our commitment to personal service, members of our catering team see each patient individually to ensure that their needs are being met. In addition to our varied daily menu we also cater for anyone who requires a special diet. This can include food for people with diabetes, coeliac disease, vegetarians, those needing a pureed diet and those whose religious beliefs require special dietary consideration.
 

All catering staff are trained and qualified in their roles to nationally recognised levels and are part of the multi-disciplinary Nutrition Team and Infection Control Team.
 

The Hospice has recently introduced protected meal times and a meal co-ordinator who ensures the patients are ready for their meals and is on hand to offer assistance where needed.
 

Housekeeping

Our professional housekeeping team includes eight part time staff, one laundress and two bank housekeepers whose pattern of work covers seven days per week. All the Housekeepers are trained to Level 2 in Cleaning Building Interiors.
 

All areas of the Hospice are cleaned daily to a very high standard. Our aim is to keep all areas clean, tidy and to prevent cross infection to patients, staff and visitors. We also ensure our standards comply with Infection Control procedures set by our Infection Control Team and national standards set by the Care Quality Commission at all times.
 

Our friendly and courteous team interact on a daily basis with our patients, carers and visitors and always respect their privacy and dignity.
 

For more information about our Housekeeping services you can download our information leaflet by clicking here.
 

Both the Catering and Housekeeping teams are at all times professional and polite and maintain a strict adherence to the code of confidentiality set out by the Hospice and Information Governance.