Coronavirus - Visitor Update

Coronavirus - Visitor Update

  Published on Aug 07, 2020

(Last updated - 07/08/2020)

During the current outbreak of Covid-19 we have had to restrict access to the hospice building for family members and friends of patients on the Inpatient Unit.

We have done this to ensure that our patients, staff and volunteers working on the Inpatient Unit are safe. These will continue to be reviewed on a regular basis and may change depending on the national and/or local infection rate and guidance.

Number of Visitors:

• Visiting is restricted to TWO named visitors. No-one else is permitted to visit and, whilst we recognise the distress this may cause, please do not attempt to come to the hospice if you are not one of the nominated visitors as this will divert our staff from delivering care to our patients.

• Visitors cannot be a person who meets the requirements to self-isolate.

• Visitors cannot be rotated unless they develop symptoms of COVID-19 and are required to self-isolate.

• Visitors cannot be a member of a patient with COVID-19’s household (as they will be required to self-isolate).

When patients are in the last few days or hours of life the nursing and medical staff will speak with you about this and can agree additional visiting for immediate family, who can have a one-off visit, one at a time for a maximum of 1 hour (this is extra to their named nominated visitors) but no more than 2 visitors to be present at a time.


If you, or a member of your household or bubble, has symptoms of Covid-19 (a new continuous cough and/or a high temperature, a change/loss of taste or smell) you will need to self-isolate at home for 10 days.

Anyone else in your household must isolate for 14 days. Self-isolating means not going out to buy necessities, to exercise or go to work. You should order a test for coronavirus straight away at or by calling 119. If your test is positive, you and other members of your household must continue to self-isolate. The NHS Test and Trace Service will contact you with instructions on how to share details of people you have had close, recent contact with and places you have visited. The NHS website has more information on coronavirus test results.

This self-isolation can only stop if the hospice receives notification of a negative COVID-19 test and if the visitor is asymptomatic.


The two, named visitors must self-isolate following the death of a patient with suspected or confirmed COVID-19, as per isolation guidelines detailed above.

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