Coronavirus - Services Update
Published to Other News on Mar 18, 2020
Last updated: 18/03/2020
After a full review of the NHS guidelines and in consultation with other healthcare providers, we have taken the decision to temporarily suspend our day therapy services and reshape our Hospice at Home service. Our inpatient unit will remain open around the clock.
As with all other healthcare providers, we expect our staff absence levels to increase as coronavirus continues to spread, and this action allows for both care and business continuity.
To ensure safe staffing levels for patients, staff from both service areas will be redeployed to our inpatient unit to care for those patients with the most complex needs and those who are at end of life.
It is important in the current and ever-changing coronavirus situation that we take all reasonable steps to protect the wellbeing of those using our services, our staff and volunteers.
What are we doing to protect everyone at the hospice?
- Continuing to follow Public Health England (PHE) guidance and advice from the World Health Organisation (WHO) as well as advice from our local health providers.
- Ensuring the most up-to-date information is displayed around our hospice sites and on the hospice’s website to help inform the public as well as our workforce.
- Senior management team are meeting daily to review and update our action plans.
- Maintaining daily contact with our day therapy patients, ensuring they have access to the necessary support.
- Volunteers over 70 or in an identified high risk group are no longer attending their volunteer sessions on site for the foreseeable future.
- Hand sanitiser is used by ALL staff, volunteers and visitors before entering the ward area. All visitors are also asked to wash their hands before and after leaving patients’ rooms.
- All external meetings and education training sessions have been cancelled.
- Bolton Hospice is an active part of the Bolton community and we are looking at where we can share resources for everyone’s wellbeing.
Providing the very best care for our patients is always our priority. In responding appropriately to the risk of infection from coronavirus, we believe the above actions will help to maintain an environment that remains as low risk as possible for those most vulnerable.
Our services will be frequently reviewed with the aim of returning to full service capacity as soon as possible, but only when it is safe to do so.