Coronavirus - Visitor Update

Coronavirus - Visitor Update

  Published to Other News on Jun 03, 2020

(Last updated - 03/06/2020) New visiting arrangements that will take effect immediately

We understand that restricting visitors is upsetting for our patients and their loved ones, but these restrictions are essential in order to protect our patients and hospice staff.

If you have any questions, need support or require further clarification, please call us on 01204 663 066.

Under these new arrangements:

  • Visiting is restricted to a single, named visitor.
  • Visitors cannot be a person who meets the requirements to self-isolate.
  • Visitors cannot be rotated unless they develop symptoms of COVID-19 and are required to self-isolate.
  • Visitors cannot be a member of a patient with COVID-19’s household (as they will be required to self-isolate).

When patients are in the last few days or hours of life, additional members of immediate family can have a one off visit, one at a time for a maximum of 1 hour (this is extra to their named nominated visitor) but no more than 2 visitors to be present at a time. This will be agreed with the Nurse in Charge.

SELF-ISOLATION GUIDANCE FOR VISITORS - COVID-19 POSITIVE AND COVID-19 SUSPECTED PATIENTS

If you have been living with someone who has developed symptoms, you'll need to self-isolate for 14 days from the day their symptoms started. This self-isolation can only stop if the hospice receives notification of a negative COVID-19 test and if the visitor is asymptomatic. If more than 1 person at home has symptoms, self-isolate for 14 days from the day the first person started having symptoms. If you get symptoms, self-isolate for 7 days from when your symptoms start, even if it means you're self-isolating for longer than 14 days. If you do not get symptoms, you can stop self-isolating after 14 days.

VISITOR GUIDANCE FOLLOWING THE DEATH OF COVID-19 POSITIVE AND COVID-19 SUSPECTED PATIENTS

The single, named visitor must self-isolate following the death of a patient with suspected or confirmed COVID-19. This self-isolation can only stop if the hospice receives notification of a negative COVID-19 test and if the visitor is asymptomatic.

If you have any questions or require further clarification, please speak to the Nurse in Charge. 

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