This three-hour foundation-level course equips corporate staff with practical communication skills grounded in the principles of empathy, clarity, and confidence—core elements used every day in hospice care. Led by an experienced hospice education team, the session translates compassionate communication techniques from healthcare into effective tools for workplace interactions.

By the end of the session, attendees will be able to:

• Recognise key components of effective and empathetic communication
• Demonstrate active listening strategies that improve understanding
• Communicate more clearly and confidently with colleagues and clients
• Reflect on their own communication style and identify areas for growth

This course provides a supportive, practical introduction suitable for staff at all levels and is ideal for organisations seeking to enhance internal communication, strengthen workplace culture, and improve customer or client interactions.

Cost: £35 per person