Bank Retail Supervisors

Our ten charity shops, located all across the Borough of Bolton, as well as our Online Sales Office and Café, aim to provide regular and sustainable sources of income to support the work of Bolton Hospice.  Each outlet helps us generate the vital income we need to provide expert care and support for local people and their families when they need it most.

To supplement our permanent team and help with peaks and troughs, we have a team of ‘bank staff’ who provide cover for planned and unplanned shortfalls in staffing, covering vacancies and staff absences.  We are now seeking to recruit experienced and enthusiastic bank Retail Supervisors to provide operational cover across our retail operations as and when required.

£9.88 per hour

Ad hoc, flexible working hours

The Role

This is a hands on role, working alongside volunteers in a busy environment to support the effective operation of our retail operations during periods of staff leave, absences and during busy periods.  The role will involve dealing with donations coming into the shop, processing and promoting gift aid and supporting volunteers to consistently maintain high standards across the shops in relation to stock rotation, pricing, customer service and health and safety.  The Supervisor will assist in creating a positive and supportive environment for our volunteers, ensuring everyone is working towards the ultimate objective of raising funds for Bolton Hospice. Within our online sales office, the role requires attention to detail, excellent computer skills and an approachable manner.

What you need:

We are looking for someone with excellent customer service and communication skills, with an ability to work flexibly and sometimes at short notice.  Experience of working within a retail environment and dealing with the public is required.  Experience of supervising others and/or working with volunteers would be an advantage.

Closing Date for Applications:  Sunday, 8th August 2021

Interviews: Please note we are accepting applications and selecting for interview on a rolling basis so would encourage early application as the vacancy may close early.

To apply please download the job description and an application form & email applications to

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone.
Any offer of employment will be subject to a satisfactory DBS check.
Bolton Hospice has a No Smoking Policy.

Closing date for applications