Online Sales Manager
(Part Time / Job Share)
Due to a number of promotions and internal changes, Bolton Hospice has some exciting opportunities to join its retail team. The team’s role is to generate income for the hospice through our nine charity shops, Furniture Plus shop, online sales, The Old Bank Café and gift shop. Everyone in the team plays a part in ensuring the smooth running of the operation, providing an excellent customer experience and maximizing profits so that more funds are available to benefit patients and their families.
The team has ambitions to generate nearly £1.6 million this year, and every penny helps the hospice’s doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. So if you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work.
£20,330 - £21,777 per annum, pro rata
(Cost of living increase pending)
22.25 hours per week, averaged over a two weekly rota:
Mon to Wed 8:30-16:00 (plus 1 remote hr Wed eve)
Mon & Thu 8:30-16:00, Fri 09:30-16:00 (plus 2.5 remote hrs Sat/Sun)
The post holder will be responsible for maximising profit for Bolton Hospice, through the effective management and development of our online sales activity, predominantly through our twice-weekly eBay auctions. You will recruit and train volunteers to support online sales activity and continually seek ideas and implement changes to increase income and improve quality. You’ll need to work closely with your job share partner to ensure the operation is well run and offers an excellent customer experience.
What you need:
Alongside some practical experience of online sales, you will need to be forward-thinking and a team player who is enthusiastic about working alongside other staff and volunteers to achieve success. You will have excellent customer service, communication and interpersonal skills and be highly organised, and able to manage and prioritise a busy workload. You will be comfortable in working to targets and excited about the opportunity to meet them and contribute to year on year income growth. Finally, you will need to be passionate about our cause and demonstrate a strong commitment to the hospice’s values of compassion, respect, professionalism, excellence, inclusivity and collaboration.
Why Bolton Hospice?
You will be working within a friendly and committed team, and be supported to develop and implement your own ideas to make a positive impact in your role. Working at Bolton Hospice means playing an important part in ensuring that local people get the very best care and support, when they need it most. What we do isn’t always easy, but when we face challenges, we pull together as a team and that makes for a great working environment.
We also offer our employees an attractive benefits packages, including generous annual leave (starting at 35 days a year including bank holidays, pro rata for part time), a contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan and excellent training opportunities.
Closing Date for Applications: Sunday 7th August 2022
Interviews: Tuesday, 16th August 2022
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy