Due to a number of promotions and internal changes, Bolton Hospice has some exciting opportunities to join its retail team.

The team’s role is to generate income for the hospice through our nine charity shops, Furniture Plus shop, online sales, The Old Bank Café and gift shop.  Everyone in the team plays a part in ensuring the smooth running of the operation, providing an excellent customer experience and maximizing profits so that more funds are available to benefit patients and their families.

The team has ambitions to generate nearly £1.6 million this year, and every penny helps the hospice’s doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.

Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. So if you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work.

Part time (30 hrs. per week worked over 4/5 days)

£18,576 - £19,918 per annum, pro rata

(cost of living increase pending)

The role:

You’ll provide highly accurate and effective administration support to the retail team, and act as the first point of contact for all enquiries to the retail team, providing excellent customer service at all times.

You’ll effectively manage multiple processes including our house collection booking service, retail gift aid administration and volunteer data administration.

Alongside this, you’ll oversee the volunteer-run on site gift shop, and provide occasional cover supporting volunteers at our charity shops when required.

What you need:

We are looking for someone with good IT skills, some experience of administration and of dealing with the public.

You will be highly organised, with an eye for detail and an eagerness to maintain high standards.

You also need excellent communication skills, including a good telephone manner, and the ability to remain calm under pressure.

Finally, you will need to be passionate about our cause and demonstrate a strong commitment to the hospice’s values of compassion, respect, professionalism, excellence, inclusivity and collaboration.

Why Bolton Hospice?

You will be working within a friendly and committed team, and be supported to develop and implement your own ideas to make a positive impact in your role.

Working at Bolton Hospice means playing an important part in ensuring that local people get the very best care and support, when they need it most. What we do isn’t always easy, but when we face challenges, we pull together as a team and that makes for a great working environment.

We also offer our employees an attractive benefits packages, including generous annual leave (starting at 35 days a year including bank holidays, pro rata for part time), a contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan and excellent training opportunities.

To apply please download the job description and an application form & email applications to recruitment@boltonhospice.org

Closing Date for Applications: Sunday 7th August 2022

Interviews:  Wednesday, 17th August 2022

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation.  Any appointment will be made on merit alone. Any offer of employment will be subject to a satisfactory DBS check.  Bolton Hospice has a No Smoking Policy

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation.  Any appointment will be made on merit alone.  Any offer of employment for this post will be subject to a satisfactory DBS check.  Bolton Hospice has a No Smoking Policy.