Bolton Hospice is expanding its retail management team as we embark on the next exciting phase in the development of our retail operation.
We already have a talented and committed team of staff and volunteers who work hard to generate income for the hospice through our diverse retail operation - comprising our nine charity shops, Furniture Plus shop, online sales, The Old Bank Café and our gift shop. We are now looking to add to our team as we continue to maximise income and improve the customer experience, to secure this vital source of income to the hospice in future.
The team has ambitions to generate nearly £1.6 million this year, and all our profits fund hospice care for the people of Bolton. Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.
Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most. So if you are looking for a challenging and rewarding new role and share our values, now is an exciting time to join us and make a real difference to the lives of local people facing life-limiting illnesses through your work.
Full or part time considered (30-37.5 hrs / 4-5 days per week including some weekends)
WTE £20,330 - £21,777 per annum
(pro rata for part time, cost of living increase pending)
You’ll maximise profit for Bolton Hospice through your safe, effective and efficient management of our Furniture Plus shop’s warehouse area and our furniture collection and delivery operation.
You’ll line manage two members of staff (Collection & Delivery Operatives) and recruit, train and support volunteers, ensuring they are deployed effectively and the use of their skills is maximised.
You’ll also work closely with the Furniture Shop Managers and Online Sales Manager to contribute to the smooth running of our furniture and ecommerce operations.
What you need:
You’ll need to have some experience of working in a similar environment, will need to be able to drive our 2 tonne van (to provide operational support where required) and be comfortable undertaking manual handling.
You’ll also need excellent communication and interpersonal skills, and be enthusiastic about the opportunity to work alongside a diverse team of volunteers.
You will have a strong teamwork ethic, and be able to use your initiative to solve problems that arise.
Finally, you will need to be passionate about our cause and demonstrate a strong commitment to the hospice’s values of compassion, respect, professionalism, excellence, inclusivity and collaboration.
Why Bolton Hospice?
You will be working within a friendly and committed team, based predominantly within our charity shops. You’ll be supported to develop and implement your own ideas to make a positive impact on income and the customer experience. We offer our employees an attractive benefits packages, including generous annual leave (starting at 35 days a year including bank holidays, pro rata for part time), a contributory stakeholder pension scheme, life assurance, membership of a healthcare cash plan and excellent training opportunities.
Closing Date for Applications: Sunday, 26th June 2022
Interviews will be scheduled for 6th/7th July 2022
For an informal discussion about the role and working for Bolton Hospice, please email a request to firstname.lastname@example.org and a member of the team will be in touch.
Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit only. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy