Refer a Patient


You can refer patients with ANY progressive life-limiting illness such as cancer, COPD, heart disease, and neurological diseases.

Our services are available from the point of diagnosis and we provide:

  • 24 hour advice for carers and healthcare professionals
  • Specialist advice sessions and support at our Wellbeing Hub, Outpatient clinics and Hospice at Home
  • Assessment, rehabilitation and symptom management on our inpatient unit.

To refer a patient please submit an e-referral on your GP or alternative system, call us direct on 01204 663 066 or download the referral form below and return it via email.

How to Refer a Patient


How is a patient referred to Bolton Hospice?

Submit an e-referral on your GP or alternative system or download a form and return it to us via email. Referrals may be made initially by telephone, but must be followed up by completion of a referral form signed by a Health and Social Care Professional.

If you are unable to locate the e-referral documents please contact your Data Facilitator at the CCG. Alternatively, please download our referral form.

Once we receive a referral the decision making process is fairly straight forward and is about balancing:

  • The need of the patient as detailed on the referral form
  • The availability of the service required
  • The location of the patient (home location may be prioritised over hospital location for example)
  • How long they have been waiting for our services

Alternatively patients and carers can self-refer to our wellbeing hub services by filling out the form here.

Criteria for Specialist Palliative Care Services

These are core criteria for all SPC services. The patient should have advanced progressive life-limiting illness and at least one of the following:

  • Difficult pain and symptom control.
  • Complex psychosocial problems (patient/carer).
  • Need for specialist end of life care and support, which may include bereavement care.
  • Need for specialist help with rehabilitation or adjustment to deteriorating function.
  • Generalist services are unable to meet the patient/carer needs.

We have a highly skilled team of doctors and nurses who work with other professionals which ensures we deliver a high quality service to meet the individual needs of our patients.

The patient, if competent must agree to the referral, or the referral should be made in the patients’ best interest.

Patients need to be residents of Bolton area and registered with a Bolton GP. Exceptions may be made for out of area patients in individual cases after discussion with the multi-disciplinary team.

We welcome eligible patients irrespective of gender, race, religion or sexual orientation. All our services are free of charge.

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